Quick Answer
Shibuya City Hall is located at 1-1 Udagawa-cho, Shibuya-ku (〒150-8010). The new building (opened 2019) is a 5-minute walk from Shibuya Station. Services include resident registration, NHI enrollment, tax certificates, and My Number. Multilingual support is available through tablet interpreters and the consultation counter.
Location & Access
| Item | Details |
|---|---|
| Address | 〒150-8010 渋谷区宇田川町1-1 (1-1 Udagawa-cho, Shibuya-ku) |
| Phone | 03-3463-1211 (main line) |
| Hours | Mon-Fri 8:30-17:00 |
| Nearest station | Shibuya Station (5 min walk via Hachiko Exit) |
| Multilingual support | Tablet interpreter service (12+ languages) |
Key Services for Foreign Residents
- Address registration — register within 14 days of moving in (1F)
- National Health Insurance — enrollment and payment (2F)
- Tax certificates — 課税証明書 and 納税証明書 for visa renewals
- My Number card — application and pickup
- Child allowance & school enrollment
- Shibuya Life Safety consultation — daily life support for foreign residents
About the New Building
Shibuya's new city hall, designed by Kengo Kuma, opened in January 2019. It is one of the most modern ward offices in Tokyo with clear signage, digital queue systems, and barrier-free access. The building also houses Shibuya Kumin Kaikan (community hall) and a rooftop garden.
FAQ
Q: Does Shibuya City Hall have English support?
A: The ward office provides tablet-based interpreter services supporting 12+ languages. Some staff speak English. For complex matters, consider bringing a Japanese-speaking friend.
Q: Can I get tax certificates on the same day?
A: Yes. Tax certificates (課税証明書 and 納税証明書) are issued same-day at the tax section. Bring your Residence Card and be prepared to pay a small fee (¥300 per copy).
Disclaimer
Office hours and services may change. Contact Shibuya City Hall at 03-3463-1211 to confirm details before your visit.
Last updated: April 2026.