Zairyu NaviJAPAN LIFE GUIDE

✈️ Leaving Japan — Complete Guide to Exit Procedures

Everything you need to do before leaving Japan: moving-out notification, pension withdrawal, tax settlement, insurance cancellation, and utility cancellation.

Quick Answer

Before leaving Japan, you must submit a moving-out notification at city hall, settle outstanding taxes, cancel health insurance and pension (and apply for pension lump-sum withdrawal within 2 years of departure), cancel utility contracts, and close or maintain your bank account. Complete most procedures 1-2 weeks before departure.

Moving-Out Notification (転出届 / Tenshutsu Todoke)

Quick Answer

Submit a moving-out notification at your local city hall up to 14 days before your departure date. This deregisters your address and triggers the cancellation process for municipal services. Bring your residence card, passport, My Number card, and health insurance card.

ItemDetails
📍 WhereYour local city hall or ward office (住民課)
📅 WhenUp to 14 days before departure
💰 CostFree
📋 DocumentsResidence card, passport, My Number card, health insurance card
1
Submit Moving-Out Notification
Get a 転出届 form and fill in your departure date and destination country
2
Return Health Insurance Card
Return your NHI card at the insurance counter
3
Return My Number Card
Surrender your My Number card or notification card
Receive Confirmation
Keep the moving-out certificate (転出証明書) — you may need it for pension withdrawal

⚠️ Residence Card at Departure

You must return your residence card to the immigration officer at the airport when departing. If you have a re-entry permit and plan to return, you can keep it.

Pension Lump-Sum Withdrawal (脱退一時金)

Quick Answer

Foreign residents who paid into the National Pension or Employees' Pension for 6+ months can apply for a lump-sum withdrawal within 2 years of leaving Japan. The maximum refundable period is 60 months. Apply by mail to the Japan Pension Service after departure.

ItemDetails
📋 Eligibility6+ months of pension contributions, no longer residing in Japan
📅 DeadlineWithin 2 years of leaving Japan
💰 Max Period60 months (5 years) of contributions refundable
🏦 PaymentDeposited to your overseas bank account

Estimated Refund Amounts (National Pension)

~¥50,000

6 months

~¥300,000

36 months (3 yrs)

~¥500,000

60 months (5 yrs)

💡 Tax Refund on Withdrawal

A 20.42% income tax is withheld from the lump-sum withdrawal. You can reclaim this by appointing a tax representative in Japan before departure and filing a tax return. The tax representative form (納税管理人届出書) should be submitted to your local tax office before leaving.

⚠️ Important: Social Security Agreements

If your country has a social security agreement with Japan (USA, UK, Germany, Korea, etc.), your pension contributions may be transferable. Taking the lump-sum withdrawal may forfeit this option. Research your country's agreement before deciding.

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Tax Settlement Before Departure

Quick Answer

Before leaving Japan, settle any outstanding resident tax (paid until June of the following year) and file a final tax return if needed. Appoint a tax representative (納税管理人) if you have obligations that extend beyond your departure.

Tax TypeSettlement RequiredHow
Resident Tax (住民税)Pay remaining balance through departure monthPay at city hall or appoint a tax rep
Income Tax (所得税)Final tax return if self-employed or mid-year departureFile at tax office before departure
Year-End AdjustmentEmployer handles if leaving mid-employmentRequest from employer

📝 Tax Representative (納税管理人)

  • • Required if taxes are owed after departure
  • • Can be a friend, employer, or professional
  • • Submit the form to your city hall AND tax office
  • • They handle your remaining tax obligations

💰 Resident Tax Timeline

  • • Based on income from Jan 1 - Dec 31 of previous year
  • • Billed from June of current year to May of next year
  • • If you leave in October 2026, you still owe through May 2027
  • • Pay the full balance before departure or via tax rep

🚨 Don't Skip This

Unpaid taxes can cause problems if you return to Japan in the future. Outstanding tax obligations may affect visa applications and permanent residence eligibility. Settle everything before departure or appoint a tax representative.

Insurance Cancellation

Quick Answer

Cancel your National Health Insurance at city hall when you submit your moving-out notification. If you have employer insurance (Shakai Hoken), your employer handles the cancellation. Pay any outstanding premiums and return your insurance card.

Insurance TypeHow to CancelNotes
🏥 NHI (国民健康保険)Cancel at city hall insurance counterReturn insurance card; pay outstanding premiums
🏢 Employer InsuranceEmployer cancels upon resignationReturn insurance card to employer
👴 National PensionAutomatically cancels with moving-outApply for lump-sum withdrawal after departure

💡 Timing

Cancel your NHI on the day you submit your moving-out notification — do both at city hall in one visit. Your insurance coverage continues until your registered departure date. If you need medical care between cancellation and departure, keep receipts for potential reimbursement.

⚠️ Outstanding Premiums

If you have unpaid NHI premiums, settle them before departing. Unpaid premiums can accrue penalties and may cause issues if you return to Japan.

Check Required Procedures

Check Required Procedures

Utility Cancellation & Deposit Refunds

Quick Answer

Cancel electricity, gas, water, internet, and phone contracts 1-2 weeks before departure. Contact each provider to schedule disconnection. Gas requires an in-person visit for final meter reading. Collect apartment deposit refund from your landlord after move-out inspection.

ServiceHow to CancelNotice Period
⚡ ElectricityCall or website1 week before
🔥 GasCall (requires in-person meter reading)1-2 weeks before
💧 WaterCall or website1 week before
📱 Phone / SIMVisit shop or callCheck contract for early termination fees
🌐 InternetCall provider1 month (may have cancellation fee)

Apartment Move-Out Checklist

📝Notify landlord/agency 1-2 months in advance
🧹Clean the apartment thoroughly before move-out
🗑️Dispose of all garbage and large items properly
🔑Return keys at the move-out inspection
💰Request deposit (shikikin) refund details in writing
📸Take photos of the apartment condition before leaving

💡 Deposit Refund

Your deposit (敷金) should be returned minus cleaning fees and any damage beyond normal wear and tear. Typical cleaning fee deduction is 30,000-50,000 yen. If the deduction seems excessive, request an itemized breakdown. The deposit refund is usually transferred to your bank account within 1-2 months after move-out.

⚠️ Bank Account

Keep your Japanese bank account open until your deposit refund and pension lump-sum withdrawal are received. You can designate an overseas bank account for the pension refund if needed. Some banks may close your account when your residence status is canceled — confirm with your bank before departure.

Steps

  1. 1

    Notify your landlord

    Give your landlord or real estate agency 1-2 months notice of your move-out date as specified in your lease contract.

  2. 2

    Submit moving-out notification

    Visit city hall up to 14 days before departure. Submit the moving-out form, return your NHI card and My Number card, and settle any outstanding taxes.

  3. 3

    Apply for pension lump-sum withdrawal

    After leaving Japan, mail the lump-sum withdrawal application to the Japan Pension Service within 2 years. Appoint a tax representative before departure to reclaim the 20.42% withholding tax.

  4. 4

    Cancel utilities and contracts

    Cancel electricity, gas, water, internet, and phone 1-2 weeks before departure. Return any rented equipment (Wi-Fi router, etc.).

  5. 5

    Complete apartment move-out

    Clean the apartment, dispose of garbage properly, attend the move-out inspection, return keys, and confirm the deposit refund process.

FAQ

When should I start preparing to leave Japan?
Start at least 1-2 months before your planned departure. Notify your landlord first (most contracts require 1-2 months notice). Cancel utilities and settle taxes 1-2 weeks before departure. Submit the moving-out notification at city hall up to 14 days before leaving.
Can I get my pension contributions back?
Yes. If you contributed to the National Pension or Employees' Pension for 6+ months, you can apply for a lump-sum withdrawal within 2 years of leaving Japan. The refund covers up to 60 months of contributions. A 20.42% tax is withheld but can be reclaimed by appointing a tax representative.
What happens to my bank account when I leave Japan?
Some banks may close your account when your resident status is canceled. Others allow you to maintain the account for a period. Confirm with your bank before departure. Keep the account open until you receive your deposit refund and any pension withdrawal payment.
Do I need to return my residence card?
Yes. When departing Japan at the airport, you must return your residence card to the immigration officer at the departure gate. If you have a valid re-entry permit and plan to return, you can keep it.

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※ The information on this site is for reference only. Please confirm procedure details at your local municipal office.